Three things to do while help is on the way
If you have an active leak, the immediate priority is limiting interior damage — not climbing on the roof yourself.
Move valuables clear
Move furniture and valuables away from the affected area to limit water damage inside the home.
Catch any active dripping
Place a container underneath if water is already coming through the ceiling.
Photograph the damage
Take photos of visible interior damage before it’s cleaned up — useful for insurance purposes.
Then call — we’ll walk you through anything else specific to your situation.
Priority is based on severity, not order of the call
During a storm, we get more calls than any crew can handle at once. We don’t work a simple first-come queue — active interior leaks and structural concerns get dispatched first, regardless of when the call came in.
Active interior leak
Water actively entering the living space is the highest priority — dispatched same day whenever possible.
Visible structural damage
Missing sections, exposed decking, or storm damage that leaves the roof vulnerable to further water intrusion.
Temporary weatherproofing
Emergency tarping to stop further damage until a permanent repair can be scheduled and completed.
Stable damage, no active intrusion
Cracked tiles or minor flashing issues with no current leak still get scheduled fast, just not ahead of active emergencies.
From your call to a stable roof
Call now
We assess severity on the phone and confirm a dispatch window before you hang up — no vague “someone will call you back.”
Video-documented arrival
Our crew documents the damage on video the moment they arrive, which becomes part of your permanent record for insurance if needed.
Tarp & stabilize
If the roof needs temporary weatherproofing, that happens first to stop further damage, before any permanent repair is scoped.
Written scope for the permanent fix
Once stabilized, you get a clear written quote for the actual repair — no pressure to decide before you’ve had time to think.
See the right page for your situation
If it’s not urgent, these pages might be a better fit.
$0 down means the repair doesn’t wait on your budget
Same-day approval means financing doesn’t delay an emergency repair. See roofing financing → for full terms.
Get Emergency Help NowWhat Central California customers say
4.8 stars across verified Google reviews. Read every review →
Storm hit on a Friday. Crew was there same day, documented everything on video for the insurance claim.
They came out on New Year’s Day to finish the job when they said they would. Above and beyond what I expected from an emergency call.
Had a leak that two other roofers couldn’t find. Grandmark found it on video in twenty minutes — a cracked pipe boot nobody had checked.
Video proof, from the first call
Every emergency call follows The Grandmark Standard → — the damage is documented on video from arrival, which becomes useful evidence if you need to file an insurance claim, not just a record for us.
Emergency dispatch by market
Call the number for your area, or the main line — we’ll route you to the nearest crew either way.
Emergency roof repair FAQ
How fast can you get to an active leak?
Same day in most cases. Active interior leaks and storm damage are dispatched based on severity, not order of the call.
What should I do while I wait for the crew?
Move valuables away from the affected area, place a container to catch any active dripping, and photograph visible interior damage for insurance purposes. Don’t attempt to access the roof yourself.
Do you tarp the roof the same visit?
Yes, if temporary weatherproofing is needed to stop further damage, that happens first, before we scope the permanent repair.
Will this help with my insurance claim?
Yes, we document the damage on video from arrival, which can support a storm or hail damage claim. See storm & hail damage repair for more on the claims process.
Do you offer financing for emergency repairs?
Yes, with same-day approval so financing doesn’t delay the repair. See roofing financing for full terms.
Active leak? Call now.
Priority dispatch, same-day tarping when needed, video-documented from arrival.
We’ll respond in 20 minutes or less
For an active emergency, calling is faster. Scroll up to use the quote form, or call (866) 945-6473 now.
Call (866) 945-6473